Shipping & Returns
Shipping charges
Available shipping options and charges appear at checkout after you enter your delivery address. Shipping is charged for the order or shipment; adding several products does not mean each item has its own separate flat shipping fee. We combine items where practical and choose protective packaging for the products ordered.
Processing and delivery
Carrier transit estimates begin after the parcel is handed to the carrier and are separate from order processing. If you need an item by a particular date, email ceballos@thecollectiblecenter.com before ordering to confirm availability and timing. We send tracking details when your order is fulfilled with a tracked service.
All sales final
All sales are final. We do not accept change-of-mind returns or exchanges. Please review the product quantity, language, condition and photos before placing your order. Randomized packs and blind boxes do not guarantee specific cards, designs or rarities.
Damaged, incorrect or missing items
If your order arrives damaged, contains an incorrect item or is missing an item, contact ceballos@thecollectiblecenter.com promptly with your order number and clear photos of the item and packaging where relevant. Keep the packaging while we review the issue. Our final-sale policy does not limit any rights you have under applicable law.
Order changes
Contact us promptly if you need to correct an order. Changes or cancellation requests are subject to fulfillment status and cannot be guaranteed after processing begins.